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Outlet Manager

POSITION DETAILS

Reference 4613
Start date 20/07/2020
Position Outlet Manager
Province South West
Contract type ft
Salary

DEALER DETAILS

Contact name mr. Ben Tallis
Company Tallis Amos Group - Bibury
Telephone number 0345 222 0456
Fax number 01285 740593
Address
E-mail address

Description

Job Function:

Responsible for the achievement of the outlet business plan objectives and fulfilling the expectations of all stakeholders (owners, customers and employees). Provides leadership in evaluating, allocating, and managing human, physical and financial resources for the location. Optimizes the profitable growth of the business, the personal growth of employees and the satisfaction of customers.

May also be assigned to other functional responsibilities within the Dealership


Essential Duties:

1. Executes the business plan and achieves financial performance, including sales, budgets and cost control, according to established goals for the location.
2. Develops and maintains a positive relationship with all existing and new customers and resolves any critical customer issues.
3. Ensures that appropriate communication takes place within and across all departments at the outlet location(s), which may include leading regular department management staff meetings and all employee meetings.
4. Communicates the dealership values, principles, vision and mission within the outlet location.
5. Communicates with other Outlet Managers to implement best practices and consistent processes for all departments within the organization.
6. Supports Group Managers in implementing overall policies, processes and changes in any department within the location.
7. Ensures the successful planning and execution of marketing activities and events.
8. Oversees maintenance, security and a professional appearance of the facility and property for the location.
9. Provides input to the hiring, development, coaching, evaluation and effectiveness of the management team and other employees within their outlet.


Skills & Qualifications:

  • 5+ years’ experience in a retail environment.
  • 1+ additional years, experience as a Parts or Service Manager or in a sales role preferred.
  • Familiar with John Deere and competitive products.
  • Experience dealing with critical customer issues.
  • Ability to lead and motivate others.
  • Solid analytical, business planning, problem solving and communication skills.
  • Knowledge of financial metrics, marketing experience and a solid understanding of sales, parts and service operations